At Solar Bloom, we create formulas meant to support you through real life — travel, transition, rebirth, adventure, and restoration. We want that same grounded calm to extend to your experience as a customer.
If something isn’t right, we’ll take care of you — gently, clearly, and without stress.
You have 90 days from the day your order arrives to request a return or exchange.
If your product isn’t working for you, if you changed your mind, or if your skin simply needs something different — you’re covered. No guilt, no pressure.
Simply email us at:
hello@solarbloomskincare.com
We will:
Send you a prepaid return label
Provide step-by-step instructions
Offer personal support if you have questions
Returns should be sent to our PO Box, which we’ll include in your return instructions.
Please note: packages sent back without contacting us first can’t be accepted — we want to make sure they reach the right place.
For our customers in the EU, you also have the legal right to cancel or return your order within 14 days, for any reason and without explanation. We honor this fully.
Once we receive your return, we’ll issue a refund to your original payment method within 10 business days.
Banks can take a little time to process refunds — if 15 business days have passed and nothing has shown up yet, please reach out and we’ll take care of it.
You can contact us anytime at hello@solarbloomskincare.com.
Whether you’re uncertain, curious, or simply want guidance, we’re here.
A journey of choice chance and curcumstance. A creation surpassing long luxury routines with clinical efficiency. Science meets nature and tradition. Tested in adventure travel environments. Safe for all camping but bear country.